About us – this is

Welcome to! Learn more about one of the largest online retailers for bathroom and living culture: what makes us special, where we come from and what our philosophy is. Discover our history and click your way through the most exciting facts and figures.

At a glance in numbers

Who would have thought it? From a small plumbing business with an apprentice to a large online shop with an omnichannel concept. A rapid and impressive development that clearly illustrates our most important facts and figures. They make us proud of what we have achieved for our customers. Let yourself be inspired.

accumulated expertise

In 1986 Bernd Reuter established his own plumbing company "Bernd Reuter Heizung und Sanitär".  Today is one of the largest specialist and online retailers for bathroom and home decor.

want to enthuse customers

The Reuter team is all pulling together to create the perfect shopping experience for you: from administration, development and marketing to customer service and logistics.

for bathroom and home decor

Reuter focuses on first class quality from well-known manufacturers in the bathroom, kitchen, living and lighting sectors - online and at fair prices.

branded items in stock

Bathroom fittings, shower trays or designer luminaires - several 100,000 items are always available for dispatch or collection at our logistics centre in Viersen.

Euro turnover

The figures confirm Reuter's success. The turnover of above 200 million euros emphasises the confidence of our customers.

are available for you

Whether in person at the Reuter Store or by telephone - our experts are there for you 7 days a week, practically around the clock, providing individual advice and supporting you during the order process.

Shipping Countries

Reuter delivers throughout Germany and to 27 other European countries.

Viersen & Dusseldorf

As a family business, we remain loyal to our region: the head office and logistics centre are located in Viersen. Our Reuter store and the new office for employees are located in the centrally located Medienhafen in Dusseldorf. Growth is important to us, which is why we are continuously strengthening our teams at both locations.

All prices in Euro incl. 19 % MwSt., plus any applicable shipping costs
*suggested manufacturer´s retail price
**Normal price at outside of the promotion
1) From 2.000 € order value, you'll receive free shipping* every delivery with the corresponding value of goods is free for you within Germany (mainland only).
2) TOP! Manufacturer, recommended by Reuter: This manufacturer is particularly customer and service-oriented. Therefore, Reuter customers can generally expect particularly reliable and comprehensive information about the product and its delivery time as well as fast and uncomplicated handling in the event of a complaint.
3) TOP! Product, recommended by Reuter: This product is frequently bought by Reuter customers and rated by Reuter as especially high quality.
a) For items marked, "Immediately available", the delivery time within Germany is approx. 1-3 working days (parcel) or approx. 1-5 working days (pallet) from the date of dispatch. For items that are currently arriving or are not available, the approximate delivery time will apply from the next working day after the order depending on the selected payment method. Shipment will take place on the next working day after ordering if payment is made via buy now, pay later, bank transfer, credit card, cash on delivery, PostFinance Card, PostFinance E-Finance or iDeal. If payment is made in advance, the goods will be dispatched as soon as we have received the payment. A bank transfer can take 1-3 working days from the time the transfer order is submitted until payment is received. For items that are currently arriving or are not available, shipment will take place one working day after the item is available in our Logistics Centre, depending on the selected payment method. If shipment is due on a Sunday or public holiday, it will be postponed to the next working day. Saturdays are only considered working days for parcel delivery. The delivery time for parcels is approx. 1-3 working days from shipment and approx. 1-5 working days for delivery by a forwarding agent (pallet). Items with premium shipping are given special priority and are sent the same day if ordered before 2pm if payment is made via buy now, pay later, bank transfer, credit card, cash on delivery, PostFinance Card, PostFinance E-Finance or iDeal. If payment is made in advance, premium shipping takes place once payment has been received. The items remain reserved for an additional 5 days from the order date.

Germany's largest online retailer for bathroom products

Steady growth and a turnover of more than € 200 million in 2017 speak for our success as a pioneer in the online bathroom trade. As a medium-sized family business, we attach great importance to authenticity, reliability and  the best service for our customers.

In the Reuter network, more than 500 employees work energetically for the satisfaction of our customers. This enables us to offer products of the highest quality at fair and transparent prices.

We have a huge selection of several 100,000 branded products permanently in stock and available for immediate delivery. Our customers can therefore rely on the best possible availability and fast delivery of their desired items.

Customer service

Our hotline is available for you 7 days a week until 9 pm at the below mentioned landline number

Mon. - Fri.:
07.30 am - 09.00 pm
+49 211 / 781 707 - 210