reuter.com

Coronavirus information: despite the current situation, we are still shipping on time and with the best service.

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About us – this is reuter.de

Welcome to reuter.de! Learn more about one of the largest online retailers for bathroom and living culture: what makes us special, where we come from and what our philosophy is. Discover our history and click your way through the most exciting facts and figures.

At a glance

reuter.de in numbers

Who would have thought it? From a small plumbing business with an apprentice to a large online shop with an omnichannel concept. A rapid and impressive development that clearly illustrates our most important facts and figures. They make us proud of what we have achieved for our customers. Let yourself be inspired.

accumulated expertise

In 1986 Bernd Reuter established his own plumbing company "Bernd Reuter Heizung und Sanitär".  Today reuter.de is one of the largest specialist and online retailers for bathroom and home decor.

want to enthuse customers

The Reuter team is all pulling together to create the perfect shopping experience for you: from administration, development and marketing to customer service and logistics.

for bathroom and home decor

Reuter focuses on first class quality from well-known manufacturers in the bathroom, lighting, and living sectors - online and at fair prices.

branded items in stock

Bathroom fittings, shower trays or designer luminaires - several 100,000 items are always available for dispatch or collection at our logistics centre in Viersen.

Euro turnover

The figures confirm Reuter's success. The turnover of above 200 million euros emphasises the confidence of our customers.

are available for you

Whether in person at the Reuter Store or by telephone - our experts are there for you 7 days a week, practically around the clock, providing individual advice and supporting you during the order process.

Shipping Countries

Reuter delivers throughout Germany and to 27 other European countries.

Viersen & Dusseldorf

As a family business, we remain loyal to our region: the head office and logistics centre are located in Viersen. Our Reuter store and the new office for employees are located in the centrally located Medienhafen in Dusseldorf. Growth is important to us, which is why we are continuously strengthening our teams at both locations.


All prices in Euro incl. 19 % MwSt., plus any applicable shipping costs
*suggested manufacturer´s retail price
**Normal price at reuter.de outside of the promotion
1) From 2.000 € order value, you'll receive free shipping* every delivery with the corresponding value of goods is free for you within Germany (mainland only).
2) TOP! Manufacturer, recommended by Reuter: This manufacturer is particularly customer and service-oriented. Therefore, Reuter customers can generally expect particularly reliable and comprehensive information about the product and its delivery time as well as fast and uncomplicated handling in the event of a complaint.
3) TOP! Product, recommended by Reuter: This product is frequently bought by Reuter customers and rated by Reuter as especially high quality.

a) Our delivery time information at a glance:
Shop identification approx. delivery time parcel approx. delivery time pallet
Immediately available / Premium Delivery approx. delivery time parcel: 1 - 3 WD approx. delivery time pallet: 1 - 5 WD
Indicated delivery time from date of dispatch. The goods will be dispatched on the next working day if ordered with buy now - pay later, Pay now., credit card, cash on delivery, PostFinance Card, PostFinance E-Finance or iDeal payment methods. If you pay in advance, the goods will be shipped as soon as we have received your payment. For premium delivery, the shipment will be made on the same day providing the order is placed before 2pm and with the mentioned payment methods, or after your payment is received if payment in advance was selected . The articles remain reserved for an additional 5 days from the order date.
Shop identification approx. delivery time parcel approx. delivery time pallet
approx. 1 WK 5 - 7 WD 6 - 9 WD
approx. 1 - 2 WK 8 - 14 WD 10 - 17 WD
approx. 2 - 3 WK 15 - 21 WD 18 - 23 WD
approx. 3 - 5 WK 22 - 35 WD 24 - 37 WD
approx. 5 - 8 WK 36 - 56 WD 38 - 58 WD
Shipment will take place one working day after receipt of goods at the logistics centre and with a booked payment. If the end of the delivery time falls on a Sunday or bank holiday, it is postponed to the next working day. Saturdays are only considered working days for parcel shipments. Bank transfers can take 1-3 working days from the time the transfer is submitted until payment is received. For items that are currently arriving or are not available, the approximate delivery time will apply from the next working day after placing the order depending on the selected payment method. As soon as the the item is available in the logistics centre it will be dispatched on the next working day. WK=Week, WD=Working days

Germany's largest online retailer for bathroom products

Steady growth and a turnover of more than € 200 million in 2017 speak for our success as a pioneer in the online bathroom trade. As a medium-sized family business, we attach great importance to authenticity, reliability and  the best service for our customers.

In the Reuter network, more than 500 employees work energetically for the satisfaction of our customers. This enables us to offer products of the highest quality at fair and transparent prices.

We have a huge selection of several 100,000 branded products permanently in stock and available for immediate delivery. Our customers can therefore rely on the best possible availability and fast delivery of their desired items.

Customer service

Our hotline is available for you 7 days a week until 9 pm at the below mentioned landline number

Mon. - Fri.:
07.30 am - 09.00 pm
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+49 211 / 781 707 - 210
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