reuter.com

NEW: largest online retail warehouse for bathroom products - even more items available immediately!

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About us – this is reuter.de

Welcome to reuter.de! Learn more about one of the largest online retailers for bathroom and living culture: what makes us special, where we come from and what our philosophy is. Discover our history and click your way through the most exciting facts and figures.

At a glance

reuter.de in numbers

Who would have thought it? From a small plumbing business with an apprentice to a large online shop with an omnichannel concept. A rapid and impressive development that clearly illustrates our most important facts and figures. They make us proud of what we have achieved for our customers. Let yourself be inspired.

accumulated expertise

In 1986 Bernd Reuter established his own plumbing company "Bernd Reuter Heizung und Sanitär".  Today reuter.de is one of the largest specialist and online retailers for bathroom and home decor.

want to enthuse customers

 

The Reuter team is all pulling together to create the perfect shopping experience for you: from administration, development and marketing to customer service and logistics.

for bathroom and home decor

Reuter focuses on first class quality from well-known manufacturers in the bathroom, lighting, and living sectors - online and at fair prices.

branded items in stock

 

Bathroom fittings, shower trays or designer luminaires - several 100,000 items are always available for dispatch or collection at our logistics centre in Mönchengladbach.

 

Euro turnover

The figures confirm Reuter's success. The turnover of over 350 million euros (07/20-06/21) emphasises the confidence of our customers.

are available for you

Whether in person at the Reuter Store or by telephone - our experts are there for you 7 days a week, practically around the clock, providing individual advice and supporting you during the order process.

Shipping Countries

Reuter delivers throughout Germany and to 27 other European countries.

Our 4 locations

You will find our head office and our Reuter Store in Düsseldorf. The new, state-of-the-art logistics centre with administrative offices is located in Mönchengladbach. We have further locations in Paris and Warsaw. We are still growing!


All prices in Euro incl. 19 % MwSt., plus any applicable shipping costs
*suggested manufacturer´s retail price
**Normal price at reuter.de outside of the promotion
1) From 2.000 € order value, you'll receive free shipping* every delivery with the corresponding value of goods is free for you within Germany (mainland only).
2) TOP! Manufacturer, recommended by Reuter: This manufacturer is particularly customer and service-oriented. Therefore, Reuter customers can generally expect particularly reliable and comprehensive information about the product and its delivery time as well as fast and uncomplicated handling in the event of a complaint.
3) TOP! Product, recommended by Reuter: This product is frequently bought by Reuter customers and rated by Reuter as especially high quality.

a) Our delivery time information at a glance:
Immediatly Available Parcel Pallet
Premium Delivery
Same day dispatch if ordered until 2 p.m.
Delivery time approx. 1 - 2 WD Delivery time approx. 1 - 4 WD
Standard Delivery Delivery time approx. 1 - 3 WD Delivery time approx. 2 - 6 WD
The shipping time for Premium Delivery within Germany (mainland only) is 1-2 business days for parcels and 1-4 business days for pallets from the date of dispatch. For Standard Delivery, the shipping time within Germany (mainland only) is 1-3 business days for parcels and 2-6 business days for pallets from the date of dispatch. The goods will be dispatched on the working day (excluding Saturdays, Sundays and national bank holidays) after completion of the order check if ordered with credit card (Visa or Mastercard), buy now - pay later, Pay now., cash on delivery, PostFinance Card, PostFinance E-Finance or iDeal payment methods. If you pay in advance, the goods will be dispatched as soon as we have received your payment. For Premium Delivery, the goods will be dispatched on the same day providing the order check is completed before 2 pm and paid by the abovementioned payment methods, or in case payment in advance was selected after your payment is received.
Parcel Pallet
approx. 1 WK Delivery time approx. 5 - 7 WD Delivery time approx. 6 - 9 WD
approx. 1 - 2 WK Delivery time approx. 8 - 14 WD Delivery time approx. 10 - 17 WD
approx. 2 - 3 WK Delivery time approx. 15 - 21 WD Delivery time approx. 18 - 23 WD
approx. 3 - 5 WK Delivery time approx. 22 - 35 WD Delivery time approx. 24 - 37 WD
approx. 5 - 8 WK Delivery time approx. 36 - 56 WD Delivery time approx. 38 - 58 WD
If the goods are not in stock, we will dispatch your order by Standard Delivery on the first working day (excluding Saturdays, Sundays and public holidays) after receipt of the goods in our logistics centre. The goods will be received in our logistics centre within the period specified in the product sheet on our website (e.g. "Dispatch within approx. 1-2 weeks"). Please note that your goods will be dispatched after the order check has been completed and payment has been received. The shipping time within Germany (mainland only) is 1-3 working days for parcels and 2-6 working days for pallets from the date of dispatch. If the expected delivery date falls on a Sunday or national bank holiday, the delivery will be postponed to the next working day. Saturdays are only considered working days when a package (not a pallet) is shipped. Bank transfers can take 1 to 3 business days until the payment is received. WK=Week, WD=Working days

Germany's largest online retailer for bathroom products
growth and a turnover of € 300 million

Steady growth and a turnover of over € 350 million (07/20-06/21) speak for our success as a pioneer in the online bathroom trade. As a medium-sized family business, we place great value on authenticity, reliability and high quality service for our customers.

More than 850 employees

In the Reuter network, more than 850 employees work energetically for the satisfaction of our customers. This enables us to offer products of the highest quality at fair and transparent prices.

We have a huge selection of several 100,000 branded products permanently in stock and available for immediate delivery. Our customers can therefore rely on the best possible availability and fast delivery of their desired items.

Customer service

Our hotline is available for you 7 days a week until 9 pm at the below mentioned landline number

Mon. - Fri.:
07.30 am - 09.00 pm
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+49 211 / 781 707 - 210