About us – this is

Welcome to! Learn more about one of the largest online retailers for bathroom and living culture: what makes us special, where we come from and what our philosophy is. Discover our history and click your way through the most exciting facts and figures.

Creating the perfect shopping experience

More than 850 creative and dedicated members of staff are committed to making your visit to and the Reuter Store a perfect shopping experience: brave, always ahead of the action with new ideas - from your first click to the delivery to your home!  

Our Range

Wide selection of brands

Over 250 premium brands from the bathroom, kitchen, living and lighting sectors - online and at fair prices: you will not find an offer like this everywhere. Reuter relies on first-class quality of renowned manufacturers and a product variety of several 100,000 items - always available from stock. Everything, you need to realise your individual design ideas easily and quickly.

Our Goal

Make buying a bathroom a digital experience

Reuter understands your wishes and needs. Instead of running after outdated distribution ways, we are successfully breaking new ground by combining the best of online world and personal experience. You decide where the perfect shopping experience begins today: whether comfortably from the couch via, in a conversation with your consultant in the Reuter Store or via telephone ordering. We want to make digital bathroom shopping an experience for you!

Our Mission

Enthuse customers

You are always at the centre of our attention! Let yourself be inspired: by the huge selection, the intuitively operated shop and competent service.  This includes individual expert consultation as well as a simple ordering process and fast delivery to your home. Should questions arise afterwards, we are personally there for you almost around the clock to find a flexible solution together.

Our values

Brave and demanding

We are bubbling with ideas, using state-of-the-art technologies and have the courage to break new ground again and again. All to make your shopping experience a little better each day. We also set the highest standards for our products and suppliers. That is why we only offer original goods in first class quality from well-known manufacturers.

Fair and comitted

We put your wishes first, constantly optimise our ranges and deliver the latest trends directly to your home - without diversions or intermediaries and at fair prices. Our customer service listens so that we can constantly improve and you are happy. We won't leave you standing in the rain shower!

Family-oriented and trendsetting

As a family business, we are passionate about the Reuter brand. As a successful team, we all pull together - each with their own strengths and character. We are simply human. We are constantly growing, on our own and sustainably, in order to continue to be there for you in the future.

All prices in Euro incl. 23 % VAT, plus any applicable shipping costs
*suggested manufacturer´s retail price
**Normal price at outside of the promotion
1) From 2.000 € order value, you'll receive free shipping* every delivery with the corresponding value of goods is free for you within Germany (mainland only).
2) TOP! Manufacturer, recommended by Reuter: This manufacturer is particularly customer and service-oriented. Therefore, Reuter customers can generally expect particularly reliable and comprehensive information about the product and its delivery time as well as fast and uncomplicated handling in the event of a complaint.
3) TOP! Product, recommended by Reuter: This product is frequently bought by Reuter customers and rated by Reuter as especially high quality.

a) Our delivery time information at a glance:
Immediatly Available Parcel Pallet
Premium Delivery
Same day dispatch if ordered until 2 p.m.
Delivery time approx. 1 - 2 WD Delivery time approx. 1 - 4 WD
Standard Delivery Delivery time approx. 1 - 3 WD Delivery time approx. 2 - 6 WD
The shipping time for Premium Delivery within Germany (mainland only) is 1-2 business days for parcels and 1-4 business days for pallets from the date of dispatch. For Standard Delivery, the shipping time within Germany (mainland only) is 1-3 business days for parcels and 2-6 business days for pallets from the date of dispatch. The goods will be dispatched on working days (excluding Saturdays, Sundays and national bank holidays) after completion of the Order-Check if ordered with credit card (Visa or Mastercard), pay later or Payment in advance. If you pay in advance or via Buy now, the goods will be dispatched as soon as we have received your payment. For Premium Delivery, the goods will be dispatched on the same day providing the order check is completed before 2 pm and paid by the abovementioned payment methods, or in case payment in advance was selected after your payment is received.
Parcel Pallet
approx. 1 WK Delivery time approx. 5 - 7 WD Delivery time approx. 6 - 9 WD
approx. 1 - 2 WK Delivery time approx. 8 - 14 WD Delivery time approx. 10 - 17 WD
approx. 2 - 3 WK Delivery time approx. 15 - 21 WD Delivery time approx. 18 - 23 WD
approx. 3 - 5 WK Delivery time approx. 22 - 35 WD Delivery time approx. 24 - 37 WD
approx. 5 - 8 WK Delivery time approx. 36 - 56 WD Delivery time approx. 38 - 58 WD
If the goods are not in stock, we will dispatch your order by Standard Delivery on the first working day (excluding Saturdays, Sundays and public holidays) after receipt of the goods in our logistics centre. The goods will be received in our logistics centre within the period specified in the product sheet on our website (e.g. "Dispatch within approx. 1-2 weeks"). Please note that your goods will be dispatched after the order check has been completed and payment has been received. The shipping time within Germany (mainland only) is 1-3 working days for parcels and 2-6 working days for pallets from the date of dispatch. If the expected delivery date falls on a Sunday or national bank holiday, the delivery will be postponed to the next working day. Saturdays are only considered working days when a package (not a pallet) is shipped. Bank transfers can take 1 to 3 business days until the payment is received. WK=Week, WD=Working days

Germany's largest online retailer for bathroom products
growth and a turnover of € 300 million

Steady growth and a turnover of over € 350 million speak for our success as a pioneer in the online bathroom trade. As a medium-sized family business, we place great value on authenticity, reliability and high quality service for our customers.

More than 850 employees

In the Reuter network, more than 850 employees work energetically for the satisfaction of our customers. This enables us to offer products of the highest quality at fair and transparent prices.

Largest online shipping warehouse for bathroom products

Our logistics centre is the largest online shipping warehouse for bathroom products: benefit from a huge selection of several 100,000 brand-name items, always in stock and available for immediate delivery.

Customer service

Our hotline is available for you 7 days a week until 9 pm at the below mentioned landline number

Mon. - Fri.:
07.30 am - 09.00 pm
+49 211 / 781 707 - 210