About us – this is

Welcome to! Learn more about one of the largest online retailers for bathroom and living culture: what makes us special, where we come from and what our philosophy is. Discover our history and click your way through the most exciting facts and figures.

Creating the perfect shopping experience

More than 500 creative and dedicated members of staff are committed to making your visit to and the Reuter Store a perfect shopping experience: brave, always ahead of the action with new ideas - from your first click to the delivery to your home!  

Our Range

Wide selection of brands

Over 180 premium brands from the bathroom, kitchen, living and lighting sectors - online and at fair prices: you will not find an offer like this everywhere. Reuter relies on first-class quality of renowned manufacturers and a product variety of several 100,000 items - always available from stock. Everything, you need to realise your individual design ideas easily and quickly.

Our Goal

Make buying a bathroom a digital experience

Reuter understands your wishes and needs. Instead of running after outdated distribution ways, we are successfully breaking new ground by combining the best of online world and personal experience. You decide where the perfect shopping experience begins today: whether comfortably from the couch via, in a conversation with your consultant in the Reuter Store or via telephone ordering. We want to make digital bathroom shopping an experience for you!

Our Mission

Enthuse customers

You are always at the centre of our attention! Let yourself be inspired: by the huge selection, the intuitively operated shop and competent service.  This includes individual expert consultation as well as a simple ordering process and fast delivery to your home. Should questions arise afterwards, we are personally there for you almost around the clock to find a flexible solution together.

A look behind the scenes

This is – the corporate video

Our values

Brave and demanding

We are bubbling with ideas, using state-of-the-art technologies and have the courage to break new ground again and again. All to make your shopping experience a little better each day. We also set the highest standards for our products and suppliers. That is why we only offer original goods in first class quality from well-known manufacturers.

Fair and comitted

We put your wishes first, constantly optimise our ranges and deliver the latest trends directly to your home - without diversions or intermediaries and at fair prices. Our customer service listens so that we can constantly improve and you are happy. We won't leave you standing in the rain shower!

Family-oriented and trendsetting

As a family business, we are passionate about the Reuter brand. As a successful team, we all pull together - each with their own strengths and character. We are simply human. We are constantly growing, on our own and sustainably, in order to continue to be there for you in the future.

All prices in Euro incl. 19 % MwSt., plus any applicable shipping costs
*suggested manufacturer´s retail price
**Normal price at outside of the promotion
1) From 2.000 € order value, you'll receive free shipping* every delivery with the corresponding value of goods is free for you within Germany (mainland only).
2) TOP! Manufacturer, recommended by Reuter: This manufacturer is particularly customer and service-oriented. Therefore, Reuter customers can generally expect particularly reliable and comprehensive information about the product and its delivery time as well as fast and uncomplicated handling in the event of a complaint.
3) TOP! Product, recommended by Reuter: This product is frequently bought by Reuter customers and rated by Reuter as especially high quality.
a) For items marked, "Immediately available", the delivery time within Germany is approx. 1-3 working days (parcel) or approx. 1-5 working days (pallet) from the date of dispatch. For items that are currently arriving or are not available, the approximate delivery time will apply from the next working day after the order depending on the selected payment method. Shipment will take place on the next working day after ordering if payment is made via buy now, pay later, bank transfer, credit card, cash on delivery, PostFinance Card, PostFinance E-Finance or iDeal. If payment is made in advance, the goods will be dispatched as soon as we have received the payment. A bank transfer can take 1-3 working days from the time the transfer order is submitted until payment is received. For items that are currently arriving or are not available, shipment will take place one working day after the item is available in our Logistics Centre, depending on the selected payment method. If shipment is due on a Sunday or public holiday, it will be postponed to the next working day. Saturdays are only considered working days for parcel delivery. The delivery time for parcels is approx. 1-3 working days from shipment and approx. 1-5 working days for delivery by a forwarding agent (pallet). Items with premium shipping are given special priority and are sent the same day if ordered before 2pm if payment is made via buy now, pay later, bank transfer, credit card, cash on delivery, PostFinance Card, PostFinance E-Finance or iDeal. If payment is made in advance, premium shipping takes place once payment has been received. The items remain reserved for an additional 5 days from the order date.

Germany's largest online retailer for bathroom products

Steady growth and a turnover of more than € 200 million in 2017 speak for our success as a pioneer in the online bathroom trade. As a medium-sized family business, we attach great importance to authenticity, reliability and  the best service for our customers.

In the Reuter network, more than 500 employees work energetically for the satisfaction of our customers. This enables us to offer products of the highest quality at fair and transparent prices.

We have a huge selection of several 100,000 branded products permanently in stock and available for immediate delivery. Our customers can therefore rely on the best possible availability and fast delivery of their desired items.

Customer service

Our hotline is available for you 7 days a week until 10 pm at the below mentioned landline number

Mon. - Fri.:
07.30 am - 10.00 pm
Sat. - Sun.:
10.00 am - 10.00 pm
+49 211 / 781 707 - 210