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Discover Reuter

Would you like to find out more about our company or the feedback from other customers about our service and performance? Then you have come to the right place!

Reports from customers

In exchange with our customers

Reuter customers are opening their bathroom doors to show how they have furnished their bathroom with Reuter products. Of course, we won't keep these experiences from you! Various customer presentations show how the bathroom can be designed with Reuter. Let us convince you!


In with the new, out with the old

Creating new bathrooms

A young family has chosen a house in Hamburg that is over 100 years old as their new home. The couple relied on the experience and quality of reuter.de to furnish the bathrooms and recorded the results.


The Family Bath

From bedroom to bathroom

There was a lot to do in the house, especially in the bathrooms. Floors and walls were removed and the floor plan changed. As the original bathroom was too small, the couple transformed a former bedroom into the new family bathroom. Here the freestanding bath “Bilbao” by Riho does a perfectly suited job.

The two quickly found what they were looking for in the product selection on reuter.de: “The selection of branded articles is simply enormous here. However, the website is super tidy and you can filter the products quickly and easily until you find the item you want. All articles have detailed and accurate descriptions and above all there are lots of high-resolution pictures.”

The shower area

In the shower area, the couple opted for the “Power & Soul Cosmopolitan 160” shower rail set plus thermostat mixer from Grohe. The chic design and the choice of 4 spray modes played an important role here.

The fittings

The washbasin was completed with the “Meta” fitting from Dornbracht. For the bathtub, the two chose the matching bath thermostat “Meta”.

The toilet

The choice for the toilet in the family bathroom was the classic “ME by Starck” by Duravit. With its compact dimensions, the wall-mounted washdown toilet does not take up much space and provides the desired comfort.


The guest bathroom

Renovation of a small room

A chic guest bathroom has been created on the ground floor. Like the family bathroom, this was fitted with the “Me by Starck” wall-mounted washdown toilet from Duravit. The hand washbasin from the “Memento” series by Villeroy & Boch was completed with the matching towel rail. The “Meta” fitting from Dornbracht also finds its place here.


An oasis of well-being in the new home

Successful transformation

From expert consultation to ordering with follow-up order check through to delivery: the couple are very happy with their purchase for the family and guest bathroom on reuter.de and are delighted with the results: “In the end, the bathroom has turned out exactly as we imagined it to be. A small feel-good oasis for relaxing, refreshing and getting ready! You can no longer picture what the room and the old bathrooms looked like before.”


All prices in Euro incl. 23 % VAT, plus any applicable shipping costs
*suggested manufacturer´s retail price
**Normal price at reuter.de outside of the promotion
1) From 2.000 € order value, you'll receive free shipping* every delivery with the corresponding value of goods is free for you within Germany (mainland only).
2) TOP! Manufacturer, recommended by Reuter: This manufacturer is particularly customer and service-oriented. Therefore, Reuter customers can generally expect particularly reliable and comprehensive information about the product and its delivery time as well as fast and uncomplicated handling in the event of a complaint.
3) TOP! Product, recommended by Reuter: This product is frequently bought by Reuter customers and rated by Reuter as especially high quality.

a) Our delivery time information at a glance:
Immediatly Available Parcel Pallet
Premium Delivery
Same day dispatch if ordered until 2 p.m.
Delivery time approx. 1 - 2 WD Delivery time approx. 1 - 4 WD
Standard Delivery Delivery time approx. 1 - 3 WD Delivery time approx. 2 - 6 WD
The shipping time for Premium Delivery within Germany (mainland only) is 1-2 business days for parcels and 1-4 business days for pallets from the date of dispatch. For Standard Delivery, the shipping time within Germany (mainland only) is 1-3 business days for parcels and 2-6 business days for pallets from the date of dispatch. The goods will be dispatched on working days (excluding Saturdays, Sundays and national bank holidays) after completion of the Order-Check if ordered with credit card (Visa or Mastercard), pay later, Payment in advance or Cash on delivery. If you pay in advance or via Buy now, the goods will be dispatched as soon as we have received your payment. For Premium Delivery, the goods will be dispatched on the same day providing the order check is completed before 2 pm and paid by the abovementioned payment methods, or in case payment in advance was selected after your payment is received.
Parcel Pallet
approx. 1 WK Delivery time approx. 5 - 7 WD Delivery time approx. 6 - 9 WD
approx. 1 - 2 WK Delivery time approx. 8 - 14 WD Delivery time approx. 10 - 17 WD
approx. 2 - 3 WK Delivery time approx. 15 - 21 WD Delivery time approx. 18 - 23 WD
approx. 3 - 5 WK Delivery time approx. 22 - 35 WD Delivery time approx. 24 - 37 WD
approx. 5 - 8 WK Delivery time approx. 36 - 56 WD Delivery time approx. 38 - 58 WD
If the goods are not in stock, we will dispatch your order by Standard Delivery on the first working day (excluding Saturdays, Sundays and public holidays) after receipt of the goods in our logistics centre. The goods will be received in our logistics centre within the period specified in the product sheet on our website (e.g. "Dispatch within approx. 1-2 weeks"). Please note that your goods will be dispatched after the order check has been completed and payment has been received. The shipping time within Germany (mainland only) is 1-3 working days for parcels and 2-6 working days for pallets from the date of dispatch. If the expected delivery date falls on a Sunday or national bank holiday, the delivery will be postponed to the next working day. Saturdays are only considered working days when a package (not a pallet) is shipped. Bank transfers can take 1 to 3 business days until the payment is received. WK=Week, WD=Working days

Germany's largest online retailer for bathroom products
growth and a turnover of € 300 million

Steady growth and a turnover of over € 350 million speak for our success as a pioneer in the online bathroom trade. As a medium-sized family business, we place great value on authenticity, reliability and high quality service for our customers.

More than 850 employees

In the Reuter network, more than 850 employees work energetically for the satisfaction of our customers. This enables us to offer products of the highest quality at fair and transparent prices.

Largest online shipping warehouse for bathroom products

Our logistics centre is the largest online shipping warehouse for bathroom products: benefit from a huge selection of several 100,000 brand-name items, always in stock and available for immediate delivery.

Customer service

Our hotline is available for you 7 days a week until 9 pm at the below mentioned landline number

Mon. - Fri.:
07.30 am - 09.00 pm
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+49 211 / 781 707 - 210