reuter.de

Our Opening Hours

Whether you call our telephone consultation service, visit us at the Reuter Store or pick up your order at our logistics centre: we are here for you! Personal, professional, online and on site. Here you can find out exactly when.

Professional Consultation

Do you have any questions or would you like to order by telephone? Please call our customer service department.

Please note our new telephone number.
Professional consultation by telephone:
+49 211 / 781 707 - 210
Order by telephone:
+49 211 / 781 707 - 220

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Telephone Support
We are here for you!

Closed today Now closed Now closed 10am – 10pm
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Monday
7.30am – 10pm
Tuesday
7.30am – 10pm
Wednesday
7.30am – 10pm
Thursday
7.30am – 10pm
Friday
7.30am – 10pm
Saturday
10am – 10pm
Sunday
10am – 10pm

Düsseldorf Store

Arrange a fixed consultation appointment in our store to shorten the waiting time!

Reuter Store:
Zollhof 3
40221 Düsseldorf
Germany

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Store Düsseldorf
We are here for you!

Closed today Now closed Now closed
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Monday
10am – 7pm
Tuesday
10am – 7pm
Wednesday
10am – 7pm
Thursday
10am – 7pm
Friday
10am – 7pm
Saturday
9am – 6pm
Sunday
closed

Logistics Centre

Collect your order or pick up your reserved items personally.

Logistics centre:
Gewerbering 10
41751 Viersen-Mackenstein
Germany

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Logistics Centre
We are here for you!

Closed today Now closed Now closed
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Monday
8am – 8pm
Tuesday
8am – 8pm
Wednesday
8am – 8pm
Thursday
8am – 8pm
Friday
8am – 8pm
Saturday
9am – 6pm
Sunday
closed

Note: Our telephone consultation & ordering, our Reuter Store and our Logistics centre are not available on public holidays.


All prices in Euro incl. 19 % MwSt., plus any applicable shipping costs
*suggested manufacturer´s retail price
**Normal price at reuter.de outside of the promotion
1) From 2.000 € order value, you'll receive free shipping* every delivery with the corresponding value of goods is free for you within Germany (mainland only).
2) TOP! Manufacturer, recommended by Reuter: This manufacturer is particularly customer and service-oriented. Therefore, Reuter customers can generally expect particularly reliable and comprehensive information about the product and its delivery time as well as fast and uncomplicated handling in the event of a complaint.
3) TOP! Product, recommended by Reuter: This product is frequently bought by Reuter customers and rated by Reuter as especially high quality.
a) For items marked, "Immediately available", the delivery time within Germany is approx. 1-3 working days (parcel) or approx. 1-5 working days (pallet) from the date of dispatch. For items that are currently arriving or are not available, the approximate delivery time will apply from the next working day after the order depending on the selected payment method. Shipment will take place on the next working day after ordering if payment is made via buy now, pay later, bank transfer, credit card, cash on delivery, PostFinance Card, PostFinance E-Finance or iDeal. If payment is made in advance, the goods will be dispatched as soon as we have received the payment. A bank transfer can take 1-3 working days from the time the transfer order is submitted until payment is received. For items that are currently arriving or are not available, shipment will take place one working day after the item is available in our Logistics Centre, depending on the selected payment method. If shipment is due on a Sunday or public holiday, it will be postponed to the next working day. Saturdays are only considered working days for parcel delivery. The delivery time for parcels is approx. 1-3 working days from shipment and approx. 1-5 working days for delivery by a forwarding agent (pallet). Items with premium shipping are given special priority and are sent the same day if ordered before 2pm if payment is made via buy now, pay later, bank transfer, credit card, cash on delivery, PostFinance Card, PostFinance E-Finance or iDeal. If payment is made in advance, premium shipping takes place once payment has been received. The items remain reserved for an additional 5 days from the order date.


Germany's largest online retailer for bathroom products

Steady growth and a turnover of more than € 200 million in 2017 speak for our success as a pioneer in the online bathroom trade. As a medium-sized family business, we attach great importance to authenticity, reliability and  the best service for our customers.

In the Reuter network, more than 500 employees work energetically for the satisfaction of our customers. This enables us to offer products of the highest quality at fair and transparent prices.

We have a huge selection of several 100,000 branded products permanently in stock and available for immediate delivery. Our customers can therefore rely on the best possible availability and fast delivery of their desired items.

Customer service

Our hotline is available for you 7 days a week until 10 pm at the below mentioned landline number

Mon. - Fri.:
07.30 am - 10.00 pm
Sat. - Sun.:
10.00 am - 10.00 pm
+49 211 / 781 707 - 210
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