Coronavirus information: despite the current situation, we are still shipping on time and with the best service.

More information

Our Opening Hours

Whether you call our telephone consultation service, visit us at the Reuter Store or pick up your order at our logistics centre: we are here for you! Personal, professional, online and on site. Here you can find out exactly when.

By appointment only:

We look forward to welcoming you to our store in Düsseldorf after making an appointment by phone +49 211 / 781 707 - 210! If you do not make an appointment beforehand, we can only allow entry if a consultant is available. In order to keep the risk of infection as low as possible, our store will remain temporarily closed to the general public.

Hygiene concept in our store

Your health and the well-being of our employees, their families and our business partners is our top priority. Even in these difficult times of the Corona pandemic, we would like to offer you the service you are used to and provide you with a safe shopping experience. This is why we have implemented extensive precautionary and hygiene measures and carefully follow the rules of the Corona Protection Ordinance of the state of North Rhine-Westphalia and the local health authorities. To this end, our employees have received detailed safety training and procedures have been specifically optimised.

Throughout the store, it is mandatory to wear a face mask. In addition, a dispenser for hand sanitising is available for you at the entrance. Furthermore, we have installed floor markings that guide you through the aisles at a distance of 2 metres from each other.

We have also reduced the number of our consultation spaces so that the minimum distance is generously maintained. No more than two adult customers and one consultant may attend a consultation appointment. Plastic panels between the consultant and customer provide additional protection during your consultation.

All contact surfaces, display items, the payment machine and our sanitary facilities are cleaned and disinfected several times a day and regular ventilation with fresh air is ensured.

It is important to us that you feel safe and well looked after in our store. If you have any questions, suggestions or concerns, please contact our consultants at any time. We hope you enjoy a relaxed shopping experience and stay healthy.

It is currently not possible to collect the goods from the logistics centre yourself until further notice.

Expert Consultation

Do you have any questions or would you like to order by telephone? Please call our customer service department.

Expert consultation by telephone:
+49 211 / 781 707 - 210
Order by telephone:
+49 211 / 781 707 - 220

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Telephone Support
We are here for you!

Closed today Now closed Now closed 7.30am – 9pm

7.30am – 9pm
7.30am – 9pm
7.30am – 9pm
7.30am – 9pm
7.30am – 9pm
9am – 9pm
10am – 9pm

Düsseldorf Store

By appointment only:
Store open again! Our store in Düsseldorf is open again for you after making an appointment by phone +49 211 / 781 707 - 210.

Make an appointment:
+49 211 / 781 707 - 210

Logistics Centre

Logistics centre:
Gewerbering 10
41751 Viersen-Mackenstein

Note: Our telephone consultation & ordering and our Reuter Store are not available on public holidays.

All prices in Euro incl. 16 % MwSt., plus any applicable shipping costs
*suggested manufacturer´s retail price
**Normal price at outside of the promotion
1) From 2.000 € order value, you'll receive free shipping* every delivery with the corresponding value of goods is free for you within Germany (mainland only).
2) TOP! Manufacturer, recommended by Reuter: This manufacturer is particularly customer and service-oriented. Therefore, Reuter customers can generally expect particularly reliable and comprehensive information about the product and its delivery time as well as fast and uncomplicated handling in the event of a complaint.
3) TOP! Product, recommended by Reuter: This product is frequently bought by Reuter customers and rated by Reuter as especially high quality.

a) Our delivery time information at a glance:
Immediatly Available Parcel Pallet
Premium Delivery
Same day dispatch if ordered until 2 p.m.
Delivery time approx. 1 - 2 WD Delivery time approx. 1 - 4 WD
Standard Delivery Delivery time approx. 1 - 3 WD Delivery time approx. 2 - 6 WD
Indicated delivery time from date of dispatch. The goods will be dispatched on the next working day if ordered with buy now - pay later, Pay now., credit card, cash on delivery, PostFinance Card, PostFinance E-Finance or iDeal payment methods. If you pay in advance, the goods will be shipped as soon as we have received your payment. For premium shipping, the shipment will be made on the same day providing the order is placed before 2pm and with the mentioned payment methods, or after your payment is received if payment in advance was selected . The articles remain reserved for an additional 5 days from the order date.
Parcel Pallet
approx. 1 WK Delivery time approx. 5 - 7 WD Delivery time approx. 6 - 9 WD
approx. 1 - 2 WK Delivery time approx. 8 - 14 WD Delivery time approx. 10 - 17 WD
approx. 2 - 3 WK Delivery time approx. 15 - 21 WD Delivery time approx. 18 - 23 WD
approx. 3 - 5 WK Delivery time approx. 22 - 35 WD Delivery time approx. 24 - 37 WD
approx. 5 - 8 WK Delivery time approx. 36 - 56 WD Delivery time approx. 38 - 58 WD
Shipment will take place one working day after receipt of goods at the logistics centre and with a booked payment. If the end of the delivery time falls on a Sunday or bank holiday, it is postponed to the next working day. Saturdays are only considered working days for parcel shipments. Bank transfers can take 1-3 working days from the time the transfer is submitted until payment is received. For items that are currently arriving or are not available, the approximate delivery time will apply from the next working day after placing the order depending on the selected payment method. As soon as the the item is available in the logistics centre it will be dispatched on the next working day. WK=Week, WD=Working days

Germany's largest online retailer for bathroom products

Steady growth and a turnover of more than € 200 million in 2017 speak for our success as a pioneer in the online bathroom trade. As a medium-sized family business, we attach great importance to authenticity, reliability and  the best service for our customers.

In the Reuter network, more than 650 employees work energetically for the satisfaction of our customers. This enables us to offer products of the highest quality at fair and transparent prices.

We have a huge selection of several 100,000 branded products permanently in stock and available for immediate delivery. Our customers can therefore rely on the best possible availability and fast delivery of their desired items.

Customer service

Our hotline is available for you 7 days a week until 9 pm at the below mentioned landline number

Mon. - Fri.:
07.30 am - 09.00 pm
+49 211 / 781 707 - 210