Reuter is a TÜV-Tested Online Retailer

For more security when shopping online

We want you to be able to shop without hesitation and as safely as possible. We therefore had our shop tested by TÜV SÜD, an independent and renowned testing organisation.

TÜV tested quality, security and transparency

The extensive TÜV testing procedure consists of three steps: an online assessment of the shop, a security check of the system and a personal visit on site, in which over 100 individual categories are tested to warrant you a high level of quality and security.

The focal point of the detailed test, apart from the shop quality (e.g. reliable order procedures), is also on security during payment procedures and protection of personal data. Additionally, the transparency of all procedures is investigated in order to keep customers informed at all times.

As Reuter Badshop practice all the required quality criteria, TÜV SÜD has awarded our online shop with the s@fer-shopping-seal of approval.

Your Advantage for Safety:

  • High transparency in all information and processes
  • SSL encrypted transmission of your personal details
  • Careful handling of your personal details
  • Secure payment procedures and reliable order procedures

    Customer protection of up to 20,000 Euros per order

    With a protection period of 60 days

    The Trusted Shops customer protection is an ideal safety package for your online purchases.

    The consumer insurance secures your online purchase for up to 20,000 Euros, regardless of your chosen payment method.

    With the Trusted Shops customer protection, you can safely choose the lower priced payment method and save money without giving up on financial security! The customer protection comes into effect with non -delivery and non-refund after returning items.

    The Trusted Shops customer protection is offered during the order procedure in the payment method selection.

    You choose your level of protection and after placing your order you will automatically receive a confirmation email and you are protected! AA

    All prices in Euro incl. 19 % MwSt., plus any applicable shipping costs
    *suggested manufacturer´s retail price
    **Normal price at outside of the promotion
    1) From 2.000 € order value, you'll receive free shipping* every delivery with the corresponding value of goods is free for you within Germany (mainland only).
    2) TOP! Manufacturer, recommended by Reuter: This manufacturer is particularly customer and service-oriented. Therefore, Reuter customers can generally expect particularly reliable and comprehensive information about the product and its delivery time as well as fast and uncomplicated handling in the event of a complaint.
    3) TOP! Product, recommended by Reuter: This product is frequently bought by Reuter customers and rated by Reuter as especially high quality.
    6) For items marked, "Immediately available", the delivery time within Germany is approx. 1-3 working days (parcel) or approx. 1-5 working days (pallet) from the date of dispatch. For items that are currently arriving or are not available, the approximate delivery time will apply from the next working day after the order depending on the selected payment method. Shipment will take place on the next working day after ordering if payment is made via buy now, pay later, bank transfer, credit card, cash on delivery, PostFinance Card, PostFinance E-Finance or iDeal. If payment is made in advance, the goods will be dispatched as soon as we have received the payment. A bank transfer can take 1-3 working days from the time the transfer order is submitted until payment is received. For items that are currently arriving or are not available, shipment will take place one working day after the item is available in our Logistics Centre, depending on the selected payment method. If shipment is due on a Sunday or public holiday, it will be postponed to the next working day. Saturdays are only considered working days for parcel delivery. The delivery time for parcels is approx. 1-3 working days from shipment and approx. 1-5 working days for delivery by a forwarding agent (pallet). Items with premium shipping are given special priority and are sent the same day if ordered before 2pm if payment is made via buy now, pay later, bank transfer, credit card, cash on delivery, PostFinance Card, PostFinance E-Finance or iDeal. If payment is made in advance, premium shipping takes place once payment has been received. The items remain reserved for an additional 5 days from the order date.

    Germany's largest online retailer for bathroom products

    Steady growth and a turnover of more than € 200 million in 2017 speak for our success as a pioneer in the online bathroom trade. As a medium-sized family business, we attach great importance to authenticity, reliability and  the best service for our customers.

    In the Reuter network, more than 500 employees work energetically for the satisfaction of our customers. This enables us to offer products of the highest quality at fair and transparent prices.

    We have a huge selection of several 100,000 branded products permanently in stock and available for immediate delivery. Our customers can therefore rely on the best possible availability and fast delivery of their desired items.

    Customer service

    Our hotline is available for you 7 days a week until 10 pm at the below mentioned landline number

    Mon. - Fri.:
    07.30 am - 10.00 pm
    Sat. - Sun.:
    10.00 am - 10.00 pm
    +49 2161 / 9020 - 210