Alternative Dispute Resolution

Online Dispute Resolution (acc. to Art. 14 para. 1 EU Regulation 524/2013 (“ODR Regulation”):

The European Commission provides a platform for online dispute resolution at

Reuter does not participate in dispute resolution proceedings before a consumer arbitration body. Reuter is also not obliged to do so.

Telephone Support

Our hotline is available for you 7 days a week until 9 pm at the below mentioned landline number

Mon. - Fri.:
07.30 am - 09.00 pm
+49 211 / 781 707 - 210