Customer service
Our hotline is available for you 7 days a week until 9 pm at the below mentioned landline number
Fast and reliable: Find out when we ship your items and what the shipping costs are. For particularly urgent orders, use our premium shipping service. How does that work? Quite simple!
To find out how high the delivery costs are, place your items in the shopping cart. The shipping costs will then be automatically shown in your shopping basket. The shipping costs are based on the product with the largest type of packaging (parcel, half pallet, Euro-pallet, bath pallet, bath pallet XL or special pallet). There are no additional service or packaging fees.
For example: if you order several items, instead of adding up the individual types of packaging, only one - the largest - type of packaging will be charged.
Even better: For all items with the message, “From 2.000 € order value, you'll receive free shipping”, every delivery with the corresponding value of goods is free for you within Germany (mainland only)! There are no additional service or packaging fees. You can always see how much your shipping costs are from your shopping cart.
If you return some of the items and your order value is consequently below € 2,000; the shipping costs will be calculated retrospectively based on the items you keep.
In this case you are able to select an alternative area of delivery, to do so please click on your flag on the top right above the search box. All the countries in which Reuter delivers will be shown. After you select your country, all the costs will be shown automatically. There are no additional costs for customs / fees / taxes for cross-border deliveries into Switzerland.
We act in a fair & transparent way - there are no hidden service & packaging costs or handling fees for you. There is no additional charge for the processing of your order or for collecting it yourself. There are also no additional charges for the packaging material during shipping.
Depending on where you live and the total amount of your order, you may incur shipping and handling fees. Please select the country you would like to see the shipping cost table for. All shipping costs apply to the mainland only. Please contact us for possible island surcharges.
Packaging type | Delivery costs 6) |
---|---|
Parcel | 8,90 |
Parcel XL | 24,00 |
Parcel XXL | 38,70 |
Half pallet | 81,90 |
Euro-pallet | 103,90 |
Bath pallet | 129,90 |
Bath pallet XL | 152,90 |
Special pallet | 179,90 |
As always, we offer you all our services at fair and transparent prices. This is equally true for our shipping costs. There are no additional service or packaging costs. From € 2,000 value of goods we even dispatch every delivery within Germany (mainland only) free of charge.
Packaging type | Delivery costs 6) |
---|---|
Parcel | 13,73 |
Parcel XL | 30,20 |
Parcel XXL | 48,30 |
Half pallet | 96,39 |
Euro-pallet | 120,49 |
Bath pallet | 137,07 |
Bath pallet XL | 159,64 |
Special pallet | 188,61 |
Packaging type | Delivery costs 6) |
---|---|
Parcel | 14,98 |
Parcel XL | 30,75 |
Parcel XXL | 49,20 |
Half pallet | 97,90 |
Euro-pallet | 125,50 |
Bath pallet | 145,90 |
Bath pallet XL | 169,90 |
Special pallet | 189,99 |
Packaging type | Delivery costs 6) |
---|---|
Parcel | 14,48 |
Parcel XL | 29,25 |
Parcel XXL | 46,80 |
Half pallet | 94,76 |
Euro-pallet | 116,89 |
Bath pallet | 133,92 |
Bath pallet XL | 158,57 |
Special pallet | 184,59 |
Packaging type | Delivery costs 6) |
---|---|
Parcel | 14,98 |
Parcel XL | 30,25 |
Parcel XXL | 48,40 |
Half pallet | 98,00 |
Euro-pallet | 120,90 |
Bath pallet | 138,50 |
Bath pallet XL | 163,99 |
Special pallet | 190,90 |
Packaging type | Delivery costs 6) |
---|---|
Parcel | 14,98 |
Parcel XL | 30,25 |
Parcel XXL | 48,40 |
Half pallet | 98,00 |
Euro-pallet | 120,90 |
Bath pallet | 138,50 |
Bath pallet XL | 163,99 |
Special pallet | 190,90 |
Packaging type | Delivery costs 6) |
---|---|
Parcel | 14,98 |
Parcel XL | 30,00 |
Parcel XXL | 48,00 |
Half pallet | 106,90 |
Euro-pallet | 133,90 |
Bath pallet | 172,90 |
Bath pallet XL | 182,90 |
Special pallet | 190,90 |
Packaging type | Delivery costs 6) |
---|---|
Parcel | 15,60 |
Parcel XL | 31,25 |
Parcel XXL | 50,00 |
Half pallet | 120,73 |
Euro-pallet | 166,56 |
Bath pallet | 208,23 |
Bath pallet XL | 219,69 |
Special pallet | 230,10 |
Packaging type | Delivery costs 6) |
---|---|
Parcel | 14,98 |
Parcel XL | 30,00 |
Parcel XXL | 48,00 |
Half pallet | 115,90 |
Euro-pallet | 159,90 |
Bath pallet | 199,90 |
Bath pallet XL | 210,90 |
Special pallet | 220,90 |
Packaging type | Delivery costs 6) |
---|---|
Parcel | 15,75 |
Parcel XL | 32,88 |
Parcel XXL | 52,58 |
Half pallet | 119,96 |
Euro-pallet | 147,59 |
Bath pallet | 170,38 |
Bath pallet XL | 195,06 |
Special pallet | 214,60 |
Packaging type | Delivery costs 6) |
---|---|
Parcel | 15,37 |
Parcel XL | 32,09 |
Parcel XXL | 51,31 |
Half pallet | 117,08 |
Euro-pallet | 144,05 |
Bath pallet | 166,29 |
Bath pallet XL | 190,38 |
Special pallet | 209,45 |
Packaging type | Delivery costs 6) |
---|---|
Parcel | 15,12 |
Parcel XL | 31,56 |
Parcel XXL | 50,47 |
Half pallet | 115,16 |
Euro-pallet | 141,68 |
Bath pallet | 163,56 |
Bath pallet XL | 187,26 |
Special pallet | 206,02 |
Packaging type | Delivery costs 6) |
---|---|
Parcel | 18,73 |
Parcel XL | 31,25 |
Parcel XXL | 50,00 |
Half pallet | 152,60 |
Euro-pallet | 206,04 |
Bath pallet | 240,05 |
Bath pallet XL | 289,06 |
Special pallet | 302,09 |
Packaging type | Delivery costs 6) |
---|---|
Parcel | 18,58 |
Parcel XL | 31,00 |
Parcel XXL | 49,60 |
Half pallet | 151,38 |
Euro-pallet | 204,39 |
Bath pallet | 238,13 |
Bath pallet XL | 286,75 |
Special pallet | 299,67 |
Packaging type | Delivery costs 6) |
---|---|
Parcel | 18,43 |
Parcel XL | 30,75 |
Parcel XXL | 49,20 |
Half pallet | 150,16 |
Euro-pallet | 202,74 |
Bath pallet | 236,21 |
Bath pallet XL | 284,44 |
Special pallet | 297,25 |
Packaging type | Delivery costs 6) |
---|---|
Parcel | 17,98 |
Parcel XL | 30,00 |
Parcel XXL | 48,00 |
Half pallet | 146,50 |
Euro-pallet | 197,80 |
Bath pallet | 230,45 |
Bath pallet XL | 277,50 |
Special pallet | 290,00 |
Packaging type | Delivery costs 6) |
---|---|
Parcel | 19,58 |
Parcel XL | 35,53 |
Parcel XXL | 56,03 |
Half pallet | 129,35 |
Euro-pallet | 163,18 |
Bath pallet | 187,93 |
Bath pallet XL | 218,67 |
Special pallet | 241,30 |
Packaging type | Delivery costs 6) |
---|---|
Parcel | 18,35 |
Parcel XL | 35,10 |
Parcel XXL | 54,80 |
Half pallet | 150,50 |
Euro-pallet | 192,90 |
Bath pallet | 218,40 |
Bath pallet XL | 263,90 |
Special pallet | 287,70 |
Packaging type | Delivery costs 6) |
---|---|
Parcel | 18,50 |
Parcel XL | 33,58 |
Parcel XXL | 52,94 |
Half pallet | 122,22 |
Euro-pallet | 154,19 |
Bath pallet | 177,58 |
Bath pallet XL | 206,62 |
Special pallet | 228,00 |
Packaging type | Delivery costs 6) |
---|---|
Parcel | 19,16 |
Parcel XL | 33,58 |
Parcel XXL | 52,94 |
Half pallet | 118,08 |
Euro-pallet | 150,46 |
Bath pallet | 175,36 |
Bath pallet XL | 204,60 |
Special pallet | 226,89 |
Packaging type | Delivery costs 6) |
---|---|
Parcel | 19,32 |
Parcel XL | 33,86 |
Parcel XXL | 53,39 |
Half pallet | 119,06 |
Euro-pallet | 151,71 |
Bath pallet | 176,82 |
Bath pallet XL | 206,31 |
Special pallet | 228,78 |
Packaging type | Delivery costs 6) |
---|---|
Parcel | 19,32 |
Parcel XL | 33,86 |
Parcel XXL | 53,39 |
Half pallet | 119,06 |
Euro-pallet | 151,71 |
Bath pallet | 176,82 |
Bath pallet XL | 206,31 |
Special pallet | 228,78 |
Packaging type | Delivery costs 6) |
---|---|
Parcel | 21,02 |
Parcel XL | 34,77 |
Parcel XXL | 55,63 |
Half pallet | 109,80 |
Euro-pallet | 140,25 |
Bath pallet | 164,03 |
Bath pallet XL | 196,74 |
Special pallet | 201,65 |
Packaging type | Delivery costs 6) |
---|---|
Parcel | 21,99 |
Parcel XL | 35,01 |
Parcel XXL | 56,00 |
Half pallet | 111,01 |
Euro-pallet | 144,99 |
Bath pallet | 165,00 |
Bath pallet XL | 194,89 |
Special pallet | 200,00 |
Packaging type | Delivery costs 6) |
---|---|
Parcel | 23,00 |
Parcel XL | 35,58 |
Parcel XXL | 56,94 |
Half pallet | 113,90 |
Euro-pallet | 148,50 |
Bath pallet | 169,60 |
Bath pallet XL | 203,60 |
Special pallet | 211,99 |
Packaging type | Delivery costs 6) |
---|---|
Parcel | 38,90 |
Parcel XL | 40,00 |
Parcel XXL | 64,00 |
Half pallet | 148,90 |
Euro-pallet | 180,90 |
Bath pallet | 209,00 |
Bath pallet XL | 215,90 |
Special pallet | 228,89 |
Packaging type | Delivery costs 6) |
---|---|
Parcel | 38,90 |
Parcel XL | 40,00 |
Parcel XXL | 64,00 |
Half pallet | 148,90 |
Euro-pallet | 180,90 |
Bath pallet | 209,00 |
Bath pallet XL | 215,90 |
Special pallet | 228,89 |
For cross-border deliveries to Switzerland, there are no additional customs duties, fees or taxes for the customer.
Packaging type | Delivery costs 6) |
---|---|
Parcel | 153,11 |
Parcel XL | 222,96 |
Parcel XXL | 277,55 |
Half pallet | 606,06 |
Euro-pallet | 1 240,89 |
Bath pallet | 1 645,56 |
Bath pallet XL | 1 778,53 |
Special pallet | 2 491,48 |
6) Costs in Euro incl. country-specific tax.
6.1 Prices
6.1.1 Product prices (except kitchen worktops)
he prices listed within the online shop are final prices. Accordingly, they include all price components, including any taxes due. There are no additional costs for customs, fees and taxes for cross-border deliveries into Switzerland.
6.1.2 Payable delivery and shipping costs are not included in the purchase price. For the dispatch of the goods within Germany as well as abroad, shipping costs are therefore payable; these are also to be borne by the buyer and depend on the concrete article description and the dispatch information contained therein, or further details concerning the calculation of these costs are specified by the online shop.
6.1.3 The shipping charges apply per order in one complete delivery, unless otherwise agreed. Please note that additional charges for partial deliveries can occur.
Orders will be sent free of charge in one delivery after reaching an order value of more than €2,000.00 within (only mainland) Germany.
6.2 Prices kitchen worktops
The prices listed within the online shop refer to the price per square metre. They include the price of the material per metre including any applicable taxes. The costs for measurement and installation are not included in the price per square metre. A provisional total price including measurement and installation as well as any applicable taxes will be quoted in a cost estimate after completing the online form. A contract offer, including the final total purchase price, can only be submitted after measurement and examination of the space where the worktops are to be installed.
All prices in Euro incl. 19 % MwSt., plus any applicable shipping costs
*suggested manufacturer´s retail price
**Normal price at reuter.de outside of the promotion
1) From 2.000 € order value, you'll receive free shipping* every delivery with the corresponding value of goods is free for you within Germany (mainland only).
2) TOP! Manufacturer, recommended by Reuter: This manufacturer is particularly customer and service-oriented. Therefore, Reuter customers can generally expect particularly reliable and comprehensive information about the product and its delivery time as well as fast and uncomplicated handling in the event of a complaint.
3) TOP! Product, recommended by Reuter: This product is frequently bought by Reuter customers and rated by Reuter as especially high quality.
a) For items marked, "Immediately available", the delivery time within Germany is approx. 1-3 working days (parcel) or approx. 1-5 working days (pallet) from the date of dispatch. For items that are currently arriving or are not available, the approximate delivery time will apply from the next working day after the order depending on the selected payment method. Shipment will take place on the next working day after ordering if payment is made via buy now, pay later, bank transfer, credit card, cash on delivery, PostFinance Card, PostFinance E-Finance or iDeal. If payment is made in advance, the goods will be dispatched as soon as we have received the payment. A bank transfer can take 1-3 working days from the time the transfer order is submitted until payment is received. For items that are currently arriving or are not available, shipment will take place one working day after the item is available in our Logistics Centre, depending on the selected payment method. If shipment is due on a Sunday or public holiday, it will be postponed to the next working day. Saturdays are only considered working days for parcel delivery. The delivery time for parcels is approx. 1-3 working days from shipment and approx. 1-5 working days for delivery by a forwarding agent (pallet). Items with premium shipping are given special priority and are sent the same day if ordered before 2pm if payment is made via buy now, pay later, bank transfer, credit card, cash on delivery, PostFinance Card, PostFinance E-Finance or iDeal. If payment is made in advance, premium shipping takes place once payment has been received. The items remain reserved for an additional 5 days from the order date.
Steady growth and a turnover of more than € 200 million in 2017 speak for our success as a pioneer in the online bathroom trade. As a medium-sized family business, we attach great importance to authenticity, reliability and the best service for our customers.
In the Reuter network, more than 500 employees work energetically for the satisfaction of our customers. This enables us to offer products of the highest quality at fair and transparent prices.
We have a huge selection of several 100,000 branded products permanently in stock and available for immediate delivery. Our customers can therefore rely on the best possible availability and fast delivery of their desired items.
Our hotline is available for you 7 days a week until 9 pm at the below mentioned landline number