reuter.com

Coronavirus information: despite the current situation, we are still shipping on time and with the best service.

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Delivery

Fast and reliable: find out when we ship your items, which countries we deliver to and how much the shipping costs are. Use our premium shipping service for particularly urgent orders. How does that work? Quite simple!

There as soon as possible

Our delivery time

We show you the delivery time of items according to the traffic light system. In many cases there is a green light. This means that the item can be delivered very quickly.

Please be aware that the delivery times shown are approx. delivery times. As we depend on the manufacturer’s delivery time for items not held in stock the delivery times shown can fluctuate due to availability. Thank you for your understanding.

Tip: order on time. We can store your goods for free until the required delivery date (max. 6 months).

Important: in general, the longest delivery time will apply for orders containing items with different delivery times. This is to avoid additional shipping costs. We usually ship your order in one delivery. A partial delivery of the items already in stock is possible for an additional fee.


Immediately available

Stock items

All stock items are available for delivery immediately and are marked with a green hook symbol.

Please note:

  • The reservation takes place after we book the payment receipt
  • Parcel shipped articles (e.g. tap fittings, accessories, waste and mounting systems, installation parts, beauty mirrors, cisterns and pre-wall elements, mirror cabinets up to 100 cm wide) have a delivery time of approx. 1 - 3 working days depending on the receipt of your order/payment.
  • Carriage articles (baths, shower trays, radiators, ceramic articles such as washbasins, toilets, bidets, urinals, whirlpools) have a delivery time of approx. 1 - 5 working days depending on the receipt of your order/payment.
  • If you choose the Premium Shipping option, the items marked accordingly will be shipped on the same day if your order is received before 2pm, depending on the payment method. Your order will also be reserved exclusively for you for 5 days.

Straight from the factory

Non-stock items

Items that we do not have in stock are marked with different colours. These items are ordered from the manufacturer and are therefore dependent on the availability of the manufacturers. Therefore we can only provide a non-binding estimate of the delivery time in these cases.


All prices in Euro incl. 16 % MwSt., plus any applicable shipping costs
*suggested manufacturer´s retail price
**Normal price at reuter.de outside of the promotion
1) From 2.000 € order value, you'll receive free shipping* every delivery with the corresponding value of goods is free for you within Germany (mainland only).
2) TOP! Manufacturer, recommended by Reuter: This manufacturer is particularly customer and service-oriented. Therefore, Reuter customers can generally expect particularly reliable and comprehensive information about the product and its delivery time as well as fast and uncomplicated handling in the event of a complaint.
3) TOP! Product, recommended by Reuter: This product is frequently bought by Reuter customers and rated by Reuter as especially high quality.

a) Our delivery time information at a glance:
Immediatly Available Parcel Pallet
Premium Delivery
Same day dispatch if ordered until 2 p.m.
Delivery time approx. 1 - 2 WD Delivery time approx. 1 - 4 WD
Standard Delivery Delivery time approx. 1 - 3 WD Delivery time approx. 2 - 6 WD
The shipping time for Premium Delivery within Germany (mainland only) is 1-2 business days for parcels and 1-4 business days for pallets from the date of dispatch. For Standard Delivery, the shipping time within Germany (mainland only) is 1-3 business days for parcels and 2-6 business days for pallets from the date of dispatch. The goods will be dispatched on the working day (excluding Saturdays, Sundays and national bank holidays) after completion of the order check if ordered with credit card (Visa or Mastercard), buy now - pay later, Pay now., cash on delivery, PostFinance Card, PostFinance E-Finance or iDeal payment methods. If you pay in advance, the goods will be dispatched as soon as we have received your payment. For Premium Delivery, the goods will be dispatched on the same day providing the order check is completed before 2 pm and paid by the abovementioned payment methods, or in case payment in advance was selected after your payment is received.
Parcel Pallet
approx. 1 WK Delivery time approx. 5 - 7 WD Delivery time approx. 6 - 9 WD
approx. 1 - 2 WK Delivery time approx. 8 - 14 WD Delivery time approx. 10 - 17 WD
approx. 2 - 3 WK Delivery time approx. 15 - 21 WD Delivery time approx. 18 - 23 WD
approx. 3 - 5 WK Delivery time approx. 22 - 35 WD Delivery time approx. 24 - 37 WD
approx. 5 - 8 WK Delivery time approx. 36 - 56 WD Delivery time approx. 38 - 58 WD
If the goods are not in stock, we will dispatch your order by Standard Delivery on the first working day (excluding Saturdays, Sundays and public holidays) after receipt of the goods in our logistics centre. The goods will be received in our logistics centre within the period specified in the product sheet on our website (e.g. "Dispatch within approx. 1-2 weeks"). Please note that your goods will be dispatched after the order check has been completed and payment has been received. The shipping time within Germany (mainland only) is 1-3 working days for parcels and 2-6 working days for pallets from the date of dispatch. If the expected delivery date falls on a Sunday or national bank holiday, the delivery will be postponed to the next working day. Saturdays are only considered working days when a package (not a pallet) is shipped. Bank transfers can take 1 to 3 business days until the payment is received. WK=Week, WD=Working days

Germany's largest online retailer for bathroom products

growth and a turnover of € 300 million

Steady growth and a turnover of € 300 million in 2020 speak for our success as a pioneer in the online bathroom trade. As a medium-sized family business, we attach great importance to authenticity, reliability and  the best service for our customers.

More than 700 employees

In the Reuter network, more than 700 employees work energetically for the satisfaction of our customers. This enables us to offer products of the highest quality at fair and transparent prices.

We have a huge selection of several 100,000 branded products permanently in stock and available for immediate delivery. Our customers can therefore rely on the best possible availability and fast delivery of their desired items.

Customer service

Our hotline is available for you 7 days a week until 9 pm at the below mentioned landline number

Mon. - Fri.:
07.30 am - 09.00 pm
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+49 211 / 781 707 - 210
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