reuter.de

Delivery

Fast and reliable: Find out when we ship your items and what the shipping costs are. For particularly urgent orders, use our premium shipping service. How does that work? Quite simple!

There as soon as possible

Our delivery time

We show you the delivery time of items according to the traffic light system. In many cases there is a green light. This means that the item can be delivered very quickly.

Please be aware that the delivery times shown are approx. delivery times. As we depend on the manufacturer’s delivery time for items not held in stock the delivery times shown can fluctuate due to availability. Thank you for your understanding.

Tip: order on time. We can store your goods for free until the required delivery date (max. 6 months).

Important: in general, the longest delivery time will apply for orders containing items with different delivery times. This is to avoid additional shipping costs. We usually ship your order in one delivery. A partial delivery of the items already in stock is possible for an additional fee.


Immediately available

Stock items

All stock items are available for delivery immediately and are marked with a green hook symbol.

Please note:

  • The reservation takes place after we book the payment receipt
  • Parcel shipped articles (e.g. tap fittings, accessories, waste and mounting systems, installation parts, beauty mirrors, cisterns and pre-wall elements, mirror cabinets up to 100 cm wide) have a delivery time of approx. 1 - 3 days depending on the receipt of your order/payment.
  • Carriage articles (baths, shower trays, radiators, ceramic articles such as washbasins, toilets, bidets, urinals, whirlpools) have a delivery time of approx. 3 - 7 days depending on the receipt of your order/payment.
  • If you choose the Premium Delivery option, the items marked accordingly will be shipped on the same day if your order is received before 2pm, depending on the payment method. Your order will also be reserved exclusively for you for 5 days.

Straight from the factory

Non-stock items

Items that we do not have in stock are marked with different colours. These items are ordered from the manufacturer and are therefore dependent on the availability of the manufacturers. Therefore we can only provide a non-binding estimate of the delivery time in these cases.


All prices in Euro incl. 19 % MwSt., plus any applicable shipping costs
*suggested manufacturer´s retail price
**Normal price at reuter.de outside of the promotion
1) From 2.000 € order value, you'll receive free shipping* every delivery with the corresponding value of goods is free for you within Germany (mainland only).
2) TOP! Manufacturer, recommended by Reuter: This manufacturer is particularly customer and service-oriented. Therefore, Reuter customers can generally expect particularly reliable and comprehensive information about the product and its delivery time as well as fast and uncomplicated handling in the event of a complaint.
3) TOP! Product, recommended by Reuter: This product is frequently bought by Reuter customers and rated by Reuter as especially high quality.
6) For items marked, "Immediately available", the delivery time within Germany is approx. 1-3 working days (parcel) or approx. 1-5 working days (pallet) from the date of dispatch. For items that are currently arriving or are not available, the approximate delivery time will apply from the next working day after the order depending on the selected payment method. Shipment will take place on the next working day after ordering if payment is made via buy now, pay later, bank transfer, credit card, cash on delivery, PostFinance Card, PostFinance E-Finance or iDeal. If payment is made in advance, the goods will be dispatched as soon as we have received the payment. A bank transfer can take 1-3 working days from the time the transfer order is submitted until payment is received. For items that are currently arriving or are not available, shipment will take place one working day after the item is available in our Logistics Centre, depending on the selected payment method. If shipment is due on a Sunday or public holiday, it will be postponed to the next working day. Saturdays are only considered working days for parcel delivery. The delivery time for parcels is approx. 1-3 working days from shipment and approx. 1-5 working days for delivery by a forwarding agent (pallet). Items with premium shipping are given special priority and are sent the same day if ordered before 2pm if payment is made via buy now, pay later, bank transfer, credit card, cash on delivery, PostFinance Card, PostFinance E-Finance or iDeal. If payment is made in advance, premium shipping takes place once payment has been received. The items remain reserved for an additional 5 days from the order date.


Germany's largest online retailer for bathroom products

Steady growth and a turnover of more than € 200 million in 2017 speak for our success as a pioneer in the online bathroom trade. As a medium-sized family business, we attach great importance to authenticity, reliability and  the best service for our customers.

In the Reuter network, more than 500 employees work energetically for the satisfaction of our customers. This enables us to offer products of the highest quality at fair and transparent prices.

We have a huge selection of several 100,000 branded products permanently in stock and available for immediate delivery. Our customers can therefore rely on the best possible availability and fast delivery of their desired items.

Customer service

Our hotline is available for you 7 days a week until 10 pm at the below mentioned landline number

Mon. - Fri.:
07.30 am - 10.00 pm
Sat. - Sun.:
10.00 am - 10.00 pm
+49 2161 / 9020 - 210
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