reuter.com

Coronavirus information: despite the current situation, we are still shipping on time and with the best service.

More information

The health of our employees, their families and our customers is very important to us. For this reason, we are currently continuing to take measures against the spread of the coronavirus and are temporarily closing the self-collection service at our logistics centre.

As usual, our telephone consultation service is available to you 7 days a week until 9 pm: +49 211 / 781 707 - 210 

Thank you for your understanding!

Order or reserve online -
simply collect on site

In our logistics centre near Mönchengladbach, several hundred thousand items are immediately available. Save time and
money and collect your order directly from Reuter.

On-site collection

Payment on purchase and collection on site

Place your items in the shopping cart as usual and select “collection” as the shipping method during the ordering process. Then choose one of the available payment methods and complete the purchase. As soon as we have received your payment and all items are available in our logistics centre in Mönchengladbach, you will be informed that your order is ready for collection.

Stay flexible at all times - if an item has a longer delivery time, arrange an earlier collection for the part of your order that is immediately available.

Reserve & collect

Payment on collection and online reservation

Simply reserve your desired items (maximum 10 different items per purchase) for up to 8 days and collect them yourself from our logistics centre. Just place the item in the shopping cart using the “Reserve & collect” option and decide on a collection date and time. The reminder function can be used to notify you of your collection date by SMS on the day before your appointment. Payment is only made when the goods are collected from our logistics centre - either by cash, EC card or credit card.


Logistics Centre

Address for collection of goods

Gewerbering 10

41751 Viersen - Mackenstein

Germany


Appoint a third party

Are you unable to collect your ordered goods yourself? In this case, you can authorise a person to collect the goods for you. To do this, click on the button below, complete the form and print it out. The authorised person can then show the original authorisation together with his/her passport or identity card and a copy of the authorisor's identity card at the collection point in the logistics centre.

Print now

All prices in Euro incl. 19 % MwSt., plus any applicable shipping costs
*suggested manufacturer´s retail price
**Normal price at reuter.de outside of the promotion
1) From 2.000 € order value, you'll receive free shipping* every delivery with the corresponding value of goods is free for you within Germany (mainland only).
2) TOP! Manufacturer, recommended by Reuter: This manufacturer is particularly customer and service-oriented. Therefore, Reuter customers can generally expect particularly reliable and comprehensive information about the product and its delivery time as well as fast and uncomplicated handling in the event of a complaint.
3) TOP! Product, recommended by Reuter: This product is frequently bought by Reuter customers and rated by Reuter as especially high quality.

a) Our delivery time information at a glance:
Shop identification approx. delivery time parcel approx. delivery time pallet
Immediately available / Premium Delivery approx. delivery time parcel: 1 - 3 WD approx. delivery time pallet: 1 - 5 WD
Indicated delivery time from date of dispatch. The goods will be dispatched on the next working day if ordered with buy now - pay later, Pay now., credit card, cash on delivery, PostFinance Card, PostFinance E-Finance or iDeal payment methods. If you pay in advance, the goods will be shipped as soon as we have received your payment. For premium delivery, the shipment will be made on the same day providing the order is placed before 2pm and with the mentioned payment methods, or after your payment is received if payment in advance was selected . The articles remain reserved for an additional 5 days from the order date.
Shop identification approx. delivery time parcel approx. delivery time pallet
approx. 1 WK 5 - 7 WD 6 - 9 WD
approx. 1 - 2 WK 8 - 14 WD 10 - 17 WD
approx. 2 - 3 WK 15 - 21 WD 18 - 23 WD
approx. 3 - 5 WK 22 - 35 WD 24 - 37 WD
approx. 5 - 8 WK 36 - 56 WD 38 - 58 WD
Shipment will take place one working day after receipt of goods at the logistics centre and with a booked payment. If the end of the delivery time falls on a Sunday or bank holiday, it is postponed to the next working day. Saturdays are only considered working days for parcel shipments. Bank transfers can take 1-3 working days from the time the transfer is submitted until payment is received. For items that are currently arriving or are not available, the approximate delivery time will apply from the next working day after placing the order depending on the selected payment method. As soon as the the item is available in the logistics centre it will be dispatched on the next working day. WK=Week, WD=Working days

Germany's largest online retailer for bathroom products

Steady growth and a turnover of more than € 200 million in 2017 speak for our success as a pioneer in the online bathroom trade. As a medium-sized family business, we attach great importance to authenticity, reliability and  the best service for our customers.

In the Reuter network, more than 500 employees work energetically for the satisfaction of our customers. This enables us to offer products of the highest quality at fair and transparent prices.

We have a huge selection of several 100,000 branded products permanently in stock and available for immediate delivery. Our customers can therefore rely on the best possible availability and fast delivery of their desired items.

Customer service

Our hotline is available for you 7 days a week until 9 pm at the below mentioned landline number

Mon. - Fri.:
07.30 am - 09.00 pm
contact_days_sa_su
contact_time_sa_su
+49 211 / 781 707 - 210
up7