Coronavirus information: despite the current situation, we are still shipping on time and with the best service.

More information

In order to protect our employees, their families and our customers, self-collection is currently not possible at our logistics centre.

We will send your ordered goods free of shipping costs. If you have any questions, please contact us by telephone at:
+49 211 / 781 707 - 210

We appreciate your understanding.

Order or reserve online -
simply collect on site

In our logistics centre near Mönchengladbach, several hundred thousand items are immediately available. Save time and
money and collect your order directly from Reuter.

On-site collection

Payment on purchase and collection on site

Place your items in the shopping cart as usual and select “collection” as the shipping method during the ordering process. Then choose one of the available payment methods and complete the purchase. As soon as we have received your payment and all items are available in our logistics centre in Mönchengladbach, you will be informed that your order is ready for collection.

Stay flexible at all times - if an item has a longer delivery time, arrange an earlier collection for the part of your order that is immediately available.

Reserve & collect

Payment on collection and online reservation

Simply reserve your desired items (maximum 10 different items per purchase) for up to 8 days and collect them yourself from our logistics centre. Just place the item in the shopping cart using the “Reserve & collect” option and decide on a collection date and time. The reminder function can be used to notify you of your collection date by SMS on the day before your appointment. Payment is only made when the goods are collected from our logistics centre - either by cash, EC card or credit card.

Logistics Centre

Address for collection of goods

Gewerbering 10

41751 Viersen - Mackenstein


Appoint a third party

Are you unable to collect your ordered goods yourself? In this case, you can authorise a person to collect the goods for you. To do this, click on the button below, complete the form and print it out. The authorised person can then show the original authorisation together with his/her passport or identity card and a copy of the authorisor's identity card at the collection point in the logistics centre.

Print now

All prices in Euro incl. 19 % MwSt., plus any applicable shipping costs
*suggested manufacturer´s retail price
**Normal price at outside of the promotion
1) From 2.000 € order value, you'll receive free shipping* every delivery with the corresponding value of goods is free for you within Germany (mainland only).
2) TOP! Manufacturer, recommended by Reuter: This manufacturer is particularly customer and service-oriented. Therefore, Reuter customers can generally expect particularly reliable and comprehensive information about the product and its delivery time as well as fast and uncomplicated handling in the event of a complaint.
3) TOP! Product, recommended by Reuter: This product is frequently bought by Reuter customers and rated by Reuter as especially high quality.
a) For items marked, "Immediately available", the delivery time within Germany is approx. 1-3 working days (parcel) or approx. 1-5 working days (pallet) from the date of dispatch. For items that are currently arriving or are not available, the approximate delivery time will apply from the next working day after the order depending on the selected payment method. Shipment will take place on the next working day after ordering if payment is made via buy now, pay later, bank transfer, credit card, cash on delivery, PostFinance Card, PostFinance E-Finance or iDeal. If payment is made in advance, the goods will be dispatched as soon as we have received the payment. A bank transfer can take 1-3 working days from the time the transfer order is submitted until payment is received. For items that are currently arriving or are not available, shipment will take place one working day after the item is available in our Logistics Centre, depending on the selected payment method. If shipment is due on a Sunday or public holiday, it will be postponed to the next working day. Saturdays are only considered working days for parcel delivery. The delivery time for parcels is approx. 1-3 working days from shipment and approx. 1-5 working days for delivery by a forwarding agent (pallet). Items with premium shipping are given special priority and are sent the same day if ordered before 2pm if payment is made via buy now, pay later, bank transfer, credit card, cash on delivery, PostFinance Card, PostFinance E-Finance or iDeal. If payment is made in advance, premium shipping takes place once payment has been received. The items remain reserved for an additional 5 days from the order date.

Germany's largest online retailer for bathroom products

Steady growth and a turnover of more than € 200 million in 2017 speak for our success as a pioneer in the online bathroom trade. As a medium-sized family business, we attach great importance to authenticity, reliability and  the best service for our customers.

In the Reuter network, more than 500 employees work energetically for the satisfaction of our customers. This enables us to offer products of the highest quality at fair and transparent prices.

We have a huge selection of several 100,000 branded products permanently in stock and available for immediate delivery. Our customers can therefore rely on the best possible availability and fast delivery of their desired items.

Customer service

Our hotline is available for you 7 days a week until 9 pm at the below mentioned landline number

Mon. - Fri.:
07.30 am - 09.00 pm
+49 211 / 781 707 - 210