reuter.com

Coronavirus information: despite the current situation, we are still shipping on time and with the best service.

More information

The health of our employees, their families and our customers is very important to us. For this reason, we are currently continuing to take measures against the spread of the coronavirus and are temporarily closing the self-collection service at our logistics centre.

As usual, our telephone consultation service is available to you 7 days a week until 9 pm: +49 211 / 781 707 - 210 

Thank you for your understanding!

Order or reserve online -
simply collect on site

In our logistics centre near Mönchengladbach, several hundred thousand items are immediately available. Save time and
money and collect your order directly from Reuter.

On-site collection

Payment on purchase and collection on site

Place your items in the shopping cart as usual and select “collection” as the shipping method during the ordering process. Then choose one of the available payment methods and complete the purchase. As soon as we have received your payment and all items are available in our logistics centre in Mönchengladbach, you will be informed that your order is ready for collection.

Stay flexible at all times - if an item has a longer delivery time, arrange an earlier collection for the part of your order that is immediately available.

Reserve & collect

Payment on collection and online reservation

Simply reserve your desired items (maximum 10 different items per purchase) for up to 8 days and collect them yourself from our logistics centre. Just place the item in the shopping cart using the “Reserve & collect” option and decide on a collection date and time. The reminder function can be used to notify you of your collection date by SMS on the day before your appointment. Payment is only made when the goods are collected from our logistics centre - either by cash, EC card or credit card.


Logistics Centre

Address for collection of goods

Gewerbering 10

41751 Viersen - Mackenstein

Germany


Appoint a third party

Are you unable to collect your ordered goods yourself? In this case, you can authorise a person to collect the goods for you. To do this, click on the button below, complete the form and print it out. The authorised person can then show the original authorisation together with his/her passport or identity card and a copy of the authorisor's identity card at the collection point in the logistics centre.

Print now

All prices in Euro incl. 16 % MwSt., plus any applicable shipping costs
*suggested manufacturer´s retail price
**Normal price at reuter.de outside of the promotion
1) From 2.000 € order value, you'll receive free shipping* every delivery with the corresponding value of goods is free for you within Germany (mainland only).
2) TOP! Manufacturer, recommended by Reuter: This manufacturer is particularly customer and service-oriented. Therefore, Reuter customers can generally expect particularly reliable and comprehensive information about the product and its delivery time as well as fast and uncomplicated handling in the event of a complaint.
3) TOP! Product, recommended by Reuter: This product is frequently bought by Reuter customers and rated by Reuter as especially high quality.

a) Our delivery time information at a glance:
Immediatly Available Parcel Pallet
Premium Delivery
Same day dispatch if ordered until 2 p.m.
Delivery time approx. 1 - 2 WD Delivery time approx. 1 - 4 WD
Standard Delivery Delivery time approx. 1 - 3 WD Delivery time approx. 2 - 6 WD
The shipping time for Premium Delivery within Germany (mainland only) is 1-2 business days for parcels and 1-4 business days for pallets from the date of dispatch. For Standard Delivery, the shipping time within Germany (mainland only) is 1-3 business days for parcels and 2-6 business days for pallets from the date of dispatch. The goods will be dispatched on the working day (excluding Saturdays, Sundays and national bank holidays) after completion of the order check if ordered with credit card (Visa or Mastercard), buy now - pay later, Pay now., cash on delivery, PostFinance Card, PostFinance E-Finance or iDeal payment methods. If you pay in advance, the goods will be dispatched as soon as we have received your payment. For Premium Delivery, the goods will be dispatched on the same day providing the order check is completed before 2 pm and paid by the abovementioned payment methods, or in case payment in advance was selected after your payment is received.
Parcel Pallet
approx. 1 WK Delivery time approx. 5 - 7 WD Delivery time approx. 6 - 9 WD
approx. 1 - 2 WK Delivery time approx. 8 - 14 WD Delivery time approx. 10 - 17 WD
approx. 2 - 3 WK Delivery time approx. 15 - 21 WD Delivery time approx. 18 - 23 WD
approx. 3 - 5 WK Delivery time approx. 22 - 35 WD Delivery time approx. 24 - 37 WD
approx. 5 - 8 WK Delivery time approx. 36 - 56 WD Delivery time approx. 38 - 58 WD
If the goods are not in stock, we will dispatch your order by Standard Delivery on the first working day (excluding Saturdays, Sundays and public holidays) after receipt of the goods in our logistics centre. The goods will be received in our logistics centre within the period specified in the product sheet on our website (e.g. "Dispatch within approx. 1-2 weeks"). Please note that your goods will be dispatched after the order check has been completed and payment has been received. The shipping time within Germany (mainland only) is 1-3 working days for parcels and 2-6 working days for pallets from the date of dispatch. If the expected delivery date falls on a Sunday or national bank holiday, the delivery will be postponed to the next working day. Saturdays are only considered working days when a package (not a pallet) is shipped. Bank transfers can take 1 to 3 business days until the payment is received. WK=Week, WD=Working days

Germany's largest online retailer for bathroom products

growth and a turnover of € 300 million

Steady growth and a turnover of € 300 million in 2020 speak for our success as a pioneer in the online bathroom trade. As a medium-sized family business, we attach great importance to authenticity, reliability and  the best service for our customers.

More than 700 employees

In the Reuter network, more than 700 employees work energetically for the satisfaction of our customers. This enables us to offer products of the highest quality at fair and transparent prices.

We have a huge selection of several 100,000 branded products permanently in stock and available for immediate delivery. Our customers can therefore rely on the best possible availability and fast delivery of their desired items.

Customer service

Our hotline is available for you 7 days a week until 9 pm at the below mentioned landline number

Mon. - Fri.:
07.30 am - 09.00 pm
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+49 211 / 781 707 - 210
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