Coronavirus information: despite the current situation, we are still shipping on time and with the best service.

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Convenient ordering options

In our online shop you can order quickly and easily - 24 hours a day.

Order 24 h

In the online shop

In our online shop you can view, compare and order high-quality branded items 24 hours a day. Thanks to our order check, all orders are checked for compatibility and completeness. This guarantees an online bathroom purchase that ensures that you receive the right products.

Also on Saturdays

In the Store

Our expert consultants are at your service in our store in Düsseldorf's Medienhafen, Zollhof 3, Monday to Friday from 10am 7pm and Saturday from 9am 6pm. Here you will receive professional specialist advice and support when ordering in the online shop - if needed. You are also welcome to arrange a consultation appointment.

Also on Sundays

By phone

You can also contact our expert consultants on Sundays for a telephone consultation and, if you like, they can also help you with your order in the online shop. We will be happy to create a shopping cart together with you so that you only need to confirm your order from home. You can reach us Monday to Friday from 7.30am 9pm as well as Saturday from 9am – 9pm and Sunday from 10am 9pm at the landline number +49 211 / 781 707 - 210!

Another possibility

By fax

Would you like to order by fax? In this case we need all relevant data such as business or private customer, title, name, address with country, e-mail address, date of birth, telephone number and your selected items. We will then create the shopping cart for you and send it to you by e-mail. Just login to check the contents of your shopping cart and confirm your order - anytime you like.

All prices in Euro incl. 19 % MwSt., plus any applicable shipping costs
*suggested manufacturer´s retail price
**Normal price at outside of the promotion
1) From 2.000 € order value, you'll receive free shipping* every delivery with the corresponding value of goods is free for you within Germany (mainland only).
2) TOP! Manufacturer, recommended by Reuter: This manufacturer is particularly customer and service-oriented. Therefore, Reuter customers can generally expect particularly reliable and comprehensive information about the product and its delivery time as well as fast and uncomplicated handling in the event of a complaint.
3) TOP! Product, recommended by Reuter: This product is frequently bought by Reuter customers and rated by Reuter as especially high quality.
a) For items marked, "Immediately available", the delivery time within Germany is approx. 1-3 working days (parcel) or approx. 1-5 working days (pallet) from the date of dispatch. For items that are currently arriving or are not available, the approximate delivery time will apply from the next working day after the order depending on the selected payment method. Shipment will take place on the next working day after ordering if payment is made via buy now, pay later, bank transfer, credit card, cash on delivery, PostFinance Card, PostFinance E-Finance or iDeal. If payment is made in advance, the goods will be dispatched as soon as we have received the payment. A bank transfer can take 1-3 working days from the time the transfer order is submitted until payment is received. For items that are currently arriving or are not available, shipment will take place one working day after the item is available in our Logistics Centre, depending on the selected payment method. If shipment is due on a Sunday or public holiday, it will be postponed to the next working day. Saturdays are only considered working days for parcel delivery. The delivery time for parcels is approx. 1-3 working days from shipment and approx. 1-5 working days for delivery by a forwarding agent (pallet). Items with premium shipping are given special priority and are sent the same day if ordered before 2pm if payment is made via buy now, pay later, bank transfer, credit card, cash on delivery, PostFinance Card, PostFinance E-Finance or iDeal. If payment is made in advance, premium shipping takes place once payment has been received. The items remain reserved for an additional 5 days from the order date.

Germany's largest online retailer for bathroom products

Steady growth and a turnover of more than € 200 million in 2017 speak for our success as a pioneer in the online bathroom trade. As a medium-sized family business, we attach great importance to authenticity, reliability and  the best service for our customers.

In the Reuter network, more than 500 employees work energetically for the satisfaction of our customers. This enables us to offer products of the highest quality at fair and transparent prices.

We have a huge selection of several 100,000 branded products permanently in stock and available for immediate delivery. Our customers can therefore rely on the best possible availability and fast delivery of their desired items.

Customer service

Our hotline is available for you 7 days a week until 9 pm at the below mentioned landline number

Mon. - Fri.:
07.30 am - 09.00 pm
+49 211 / 781 707 - 210