reuter.com

Coronavirus information: despite the current situation, we are still shipping on time and with the best service.

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Purchasing safely

Trust is important - especially when buying online. We do everything we can to ensure that you are always on the safe side when making purchases on reuter.de. An independent TÜV test and additional customer protection are therefore self-explanatory for us.

 

Additional safety

check  High transparency in all information and processes
check  Careful handling of your personal data
check  Secure payment procedures and reliable order processing
check  Free order check

Tested safety

The Trusted Shops customer protection is an ideal safety package for your online purchases. The trustmark quickly shows that reuter.de meets the Trusted Shops quality criteria. Furthermore, the customer protection secures your online purchase for up to 20,000 Euros, for a period of 60 days - regardless of your chosen payment method.

Simply select the Trusted Shops customer protection during the order process together with the payment method and choose the coverage amount. After ordering you will automatically receive a confirmation and are covered even in the unlikely event of a non -delivery and non-refund after returning items.

Trusted Shops Certificate

 

For more security when shopping online

TÜV tested quality, security and transparency – reuter.de has been awarded the s@fer-shopping seal of approval by the independent and renowned testing organisation TÜV SÜD. This enables you to shop without any risk and as safely as possible.

The detailed TÜV inspection procedure includes an online evaluation of the shop, a security check of the system and a personal on-site inspection. In total, more than 100 individual criteria are checked, which guarantee you a high degree of quality and safety. The comprehensive review also focuses on security in payment procedures and the protection of personal data.

TÜV-Certificate

All prices in Euro incl. 16 % MwSt., plus any applicable shipping costs
*suggested manufacturer´s retail price
**Normal price at reuter.de outside of the promotion
1) From 2.000 € order value, you'll receive free shipping* every delivery with the corresponding value of goods is free for you within Germany (mainland only).
2) TOP! Manufacturer, recommended by Reuter: This manufacturer is particularly customer and service-oriented. Therefore, Reuter customers can generally expect particularly reliable and comprehensive information about the product and its delivery time as well as fast and uncomplicated handling in the event of a complaint.
3) TOP! Product, recommended by Reuter: This product is frequently bought by Reuter customers and rated by Reuter as especially high quality.

a) Our delivery time information at a glance:
Immediatly Available Parcel Pallet
Premium Delivery
Same day dispatch if ordered until 2 p.m.
Delivery time approx. 1 - 2 WD Delivery time approx. 1 - 4 WD
Standard Delivery Delivery time approx. 1 - 3 WD Delivery time approx. 2 - 6 WD
The shipping time for Premium Delivery within Germany (mainland only) is 1-2 business days for parcels and 1-4 business days for pallets from the date of dispatch. For Standard Delivery, the shipping time within Germany (mainland only) is 1-3 business days for parcels and 2-6 business days for pallets from the date of dispatch. The goods will be dispatched on the working day (excluding Saturdays, Sundays and national bank holidays) after completion of the order check if ordered with credit card (Visa or Mastercard), buy now - pay later, Pay now., cash on delivery, PostFinance Card, PostFinance E-Finance or iDeal payment methods. If you pay in advance, the goods will be dispatched as soon as we have received your payment. For Premium Delivery, the goods will be dispatched on the same day providing the order check is completed before 2 pm and paid by the abovementioned payment methods, or in case payment in advance was selected after your payment is received.
Parcel Pallet
approx. 1 WK Delivery time approx. 5 - 7 WD Delivery time approx. 6 - 9 WD
approx. 1 - 2 WK Delivery time approx. 8 - 14 WD Delivery time approx. 10 - 17 WD
approx. 2 - 3 WK Delivery time approx. 15 - 21 WD Delivery time approx. 18 - 23 WD
approx. 3 - 5 WK Delivery time approx. 22 - 35 WD Delivery time approx. 24 - 37 WD
approx. 5 - 8 WK Delivery time approx. 36 - 56 WD Delivery time approx. 38 - 58 WD
If the goods are not in stock, we will dispatch your order by Standard Delivery on the first working day (excluding Saturdays, Sundays and public holidays) after receipt of the goods in our logistics centre. The goods will be received in our logistics centre within the period specified in the product sheet on our website (e.g. "Dispatch within approx. 1-2 weeks"). Please note that your goods will be dispatched after the order check has been completed and payment has been received. The shipping time within Germany (mainland only) is 1-3 working days for parcels and 2-6 working days for pallets from the date of dispatch. If the expected delivery date falls on a Sunday or national bank holiday, the delivery will be postponed to the next working day. Saturdays are only considered working days when a package (not a pallet) is shipped. Bank transfers can take 1 to 3 business days until the payment is received. WK=Week, WD=Working days

Germany's largest online retailer for bathroom products

growth and a turnover of € 300 million

Steady growth and a turnover of € 300 million in 2020 speak for our success as a pioneer in the online bathroom trade. As a medium-sized family business, we attach great importance to authenticity, reliability and  the best service for our customers.

More than 700 employees

In the Reuter network, more than 700 employees work energetically for the satisfaction of our customers. This enables us to offer products of the highest quality at fair and transparent prices.

We have a huge selection of several 100,000 branded products permanently in stock and available for immediate delivery. Our customers can therefore rely on the best possible availability and fast delivery of their desired items.

Customer service

Our hotline is available for you 7 days a week until 9 pm at the below mentioned landline number

Mon. - Fri.:
07.30 am - 09.00 pm
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+49 211 / 781 707 - 210
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