Purchasing safely

Trust is important - especially when buying online. We do everything we can to ensure that you are always on the safe side when making purchases on 


Additional safety

check  High transparency in all information and processes
check  Careful handling of your personal data
check  Secure payment procedures and reliable order processing
check  Free order check

Tested safety

The Trusted Shops customer protection is an ideal safety package for your online purchases. The trustmark quickly shows that meets the Trusted Shops quality criteria. Furthermore, the customer protection secures your online purchase for up to 20,000 Euros, for a period of 60 days - regardless of your chosen payment method.

Simply select the Trusted Shops customer protection during the order process together with the payment method and choose the coverage amount. After ordering you will automatically receive a confirmation and are covered even in the unlikely event of a non -delivery and non-refund after returning items.

Trusted Shops Certificate
Telephone Support

Our hotline is available for you 7 days a week until 9 pm at the below mentioned landline number

Mon. - Fri.:
07.30 am - 09.00 pm
+49 211 / 781 707 - 210